General Questions

Common questions about patients, business, regulations and more.

• How do I go about booking a patient or having them schedule me from the online waiting room?
• Can the collaborating agreement be modified?
• The collaborative practice agreement appears to be between me the collaborating physician and the NP/PA with your company not being a party to it--is that correct?
• What is the official website I give my patients to schedule appointments?
• Can providers determine the length of visits?
• Can I have a cash-based only practice and avoid insurance?
• Would I be able to set up an Urgent Care type of Virtual Practice?
• Can you help me market my practice?
• I have full practice authority, meaning I am not required to have a collaborating MD. Will your organization still require me to have one?
• Once my patient schedules their appointment, do I have to send them the link to my virtual exam room? How are they able to join?
• Which states can I see patients in?
• Will there be enough patients for me to see?
• How are the patients assigned to me?
• How does a patient know if their insurance is accepted?
• How do patients sign up? Can they do so even if they don’t need to be seen right away?
• Do you provide patients or do I need to bring my own?
• How much can I expect to earn per patient?
• Are reimbursement rates different for NPP (non-physician practitioners) versus MD/DO?
• What are the minimum hours I’m expected to work?
• Do we still need a collaborating physician as an NP if we have an autonomous license?
• Can you “front” the fees to cover me and deduct them out of my reimbursements?
• How much does your platform cost for providers?
• What is included in my membership?